1. Introduction
Welcome to Donorbox. By accessing or using our website, services, tools, or donation platform, you agree to these Terms of Service. These terms govern your use of Donorbox and outline your rights, responsibilities, and obligations as a donor, volunteer, beneficiary, or visitor.
If you do not agree with these terms, please discontinue use of our services.
2. Eligibility
By using Donorbox, you confirm that:
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You are at least 18 years old.
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You agree to provide accurate and truthful information.
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You are legally able to enter into binding agreements.
3. Donations & Contributions
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All donations made through Donorbox are voluntary and non-refundable unless stated otherwise.
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Donorbox reserves the right to review, approve, or deny any donation if fraudulent or suspicious activity is detected.
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Donors authorize Donorbox to process payments securely through trusted payment gateways.
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Donorbox does not guarantee specific outcomes or results for donated funds.
4. Campaigns & Fund Allocation
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Donorbox may operate continuous, seasonal, or emergency campaigns.
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Funds are allocated according to campaign purpose, operational needs, and beneficiary requirements.
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Donorbox reserves the right to reassign funds when necessary to meet urgent needs or ensure fairness for beneficiaries.
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Beneficiary selection is based on internal review, eligibility criteria, verification, and availability of funds.
5. Beneficiary Verification
To ensure fairness and prevent abuse:
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Beneficiaries must complete verification steps such as identity checks, documentation submission, income/hardship proof, or program-specific requirements.
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Donorbox holds the right to approve or deny beneficiary applications at its discretion.
6. Public Transparency
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Donorbox may maintain a public or semi-public database showing approved beneficiaries, campaign progress, and distribution updates.
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Sensitive personal information will not be shared without consent.
7. User Conduct
You agree not to:
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Engage in fraudulent, misleading, or harmful activities.
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Submit false information as a donor, volunteer, or beneficiary.
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Interfere with platform functionality or security.
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Use Donorbox for illegal purposes or unauthorized fundraising.
8. Communication
By using Donorbox, you consent to receiving necessary communication related to:
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Donations
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Campaign updates
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Beneficiary status updates
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Security notifications
You may opt out of non-essential communication at any time.
9. Intellectual Property
All content, design, graphics, text, branding, and materials on Donorbox are owned or licensed by Donorbox.
Users may not copy, reproduce, modify, or distribute content without written permission.
10. Third-Party Services
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Donorbox may integrate third-party services such as payment processors, communication tools, and verification systems.
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Donorbox is not responsible for the policies or actions of third-party providers.
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Users must comply with the terms of any integrated service.
11. Limitation of Liability
Donorbox is not liable for:
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Losses resulting from interruptions, technical issues, or system errors
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Incorrect information submitted by users
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Unauthorized access caused by user negligence
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Delays in processing or reviewing applications or donations
Users agree to use Donorbox at their own risk.
12. Indemnification
You agree to indemnify and hold harmless Donorbox, its team, affiliates, and partners from claims or damages arising from misuse of the platform or violation of these terms.
13. Modification of Terms
Donorbox may update or modify these Terms of Service at any time. Continued use of the platform constitutes acceptance of any changes.
14. Termination
Donorbox may suspend or terminate access to any user who violates these terms, engages in fraudulent activity, or misuses the platform.
15. Contact Information
For any inquiries regarding these Terms of Service, users may contact Donorbox through the official website support or customer service channel.